Business operating systems for small firms

Your whole back office. One system. Less than one hire.

We build your business its own operating system: client intake, agreements and deposits, every job tracked to done, phones and messaging, and an AI front desk that answers when you can't. Tailored to how you already work. Live in 30 days.

Built for attorneys, contractors, accounting firms and any business that takes a deposit, signs an agreement, and has to deliver on it.

your-firm.os  ·  matters

Intake

D. OkaforWork visa consultbooked Tue 10:30
Reyes RoofingContract reviewnew lead

Agreement

M. ChenEngagement letter sentdeposit due

In progress

P. AlvarezFiling prep · 3 docs missingauto-reminded
K. PatelInstallment 2 of 4paid

Closed

S. BrownApproved · final invoicecollected
AI front desk · WhatsApp · 9:42 PM
Hi, do you handle employment-based visas? I'd like to talk to someone.
Yes, we do. I can set up a 30-minute consultation with an attorney. Tuesday at 10:30 AM or Wednesday at 2:00 PM work best. Which do you prefer?
Tuesday.
Booked for Tuesday, 10:30 AM. You'll get a confirmation and a short intake form here in a moment.

Built and run on the platform behind Emonics. A multi-division company, in business 10+ years, with teams across the US and India, runs on the same system we build for you.

  • Private instance per client
  • US-hours support
  • Your data, exportable anytime
The problem

You're paying for five tools and a person to hold them together.

A CRM here, e-signatures there, a phone system, a scheduler, a spreadsheet of who owes what, and a clerk or virtual assistant whose real job is copying between them. Every handoff is a place for a client to fall through.

CRM or practice softwareper user, per month$100–300
E-signature, scheduling, formsthree subscriptions$80–150
Phone systemper line$30–50
Office clerk or virtual assistantthe person holding it together$2,000–5,000
What it adds up to$2,200–5,500 / mo
Your own operating systemeverything above, working as one$1,250 / mo

Ranges are typical US small-firm figures. Your walkthrough uses your real numbers.

What's included

One system that does the work of the tools and the clerk.

Every piece below is configured to your business, not a template you adapt to.

AI front desk

Answers WhatsApp, text and web chat around the clock, in your voice. Qualifies the lead, books the consultation, sends the intake form. Hands anything sensitive to a person.

  • Never quotes terms you haven't approved
  • Every conversation logged to the client record

Agreements and deposits

Engagement letters, contracts and change orders sent for e-signature from the record. Deposits collected on signing. Installment schedules issued automatically and chased without anyone remembering to.

  • Who owes what, today, in one view
  • Reminders by text, WhatsApp and email

Every job tracked to done

Matters, jobs or orders move through the stages you define, with an owner, a deadline and the documents attached. Nothing sits untouched without someone being told.

  • Missing-document chasers
  • Deadline alerts to the right person

Phones and messaging

Business lines with call recording, plus text and WhatsApp, in one inbox tied to the client record. A new hire picks up where the last person left off.

  • Numbers belong to the firm, not the employee
  • Works from the desk or a phone

Website and lead capture

A site that feeds the system directly. Every form, call and message lands as a lead with a source, so you know which marketing actually paid.

  • Outbound campaigns run from the same place
  • Google reviews and follow-ups on autopilot

Reports you don't have to ask for

A morning digest of what came in, what's due, what's overdue and who's waiting on you. Dashboards for the owner, task lists for the team.

  • Every action attributed to a person and a time
  • Exports to Excel or your accountant anytime
How it works

Live in 30 days. Tuned over the next 90.

You give us your existing data in a simple upload format and an hour a week. Our engineers do the rest.

Week 1

Discovery and data

We map how a client moves through your business today, from first call to final payment. You export what you have (spreadsheets, your current software) into our intake template.

Week 2

Build

Your private instance goes up with your records loaded, your stages, your documents and your agreement templates. Phone numbers ported or issued.

Week 3

Workflows and the front desk

Reminders, chasers, e-signature flows and deposit rules switched on. The AI front desk trained on your services, your hours and what it may and may not say.

Week 4

Go-live and training

Your team trained on their screens. We run alongside you for the first week and fix anything that doesn't match how you work.

Days 31 to 90 are the tuning period. Your assigned engineer adjusts stages, templates, reminders and reports as you use the system, at no extra charge. Changes keep coming after that too; they're part of the subscription.
Who it's for

Any business that takes a deposit, signs an agreement, and has to deliver on it.

The shape is the same. Only the vocabulary changes.

Law firms

Consult → engagement letter → retainer → matter stages → filings and deadlines → installments → closed

Immigration, family, personal injury and general practice. Clients reached on WhatsApp and text in the language they prefer. Trust accounting stays in your accounting system; we work alongside it.

Contractors and construction

Estimate → contract → deposit → scheduled → in progress → change orders → final payment

Roofing, remodeling, electrical, HVAC, specialty trades. Crews see their jobs, the office sees the money, the customer gets updates without calling.

Accounting and tax firms

Engagement → document collection → in preparation → review → delivered → billed

Seasonal volume without seasonal hires. Automatic chasers for missing documents, one view of every return and where it's stuck.

Retail, wholesale and service businesses

Quote → order → deposit → fulfillment → inventory → balance collected

Custom orders, distributors, showrooms, repair shops. Orders, stock and customer conversations in one place instead of three.

Pricing

One plan. Priced below one payroll hire.

A one-time launch fee covers the build. The subscription starts low while we prove it, then settles at the standard rate.

Business OS · Standard
One-time$2,500Launch fee. Build, data migration, training.
Months 1–3$750/moLaunch rate while we tune it to you.
Month 4 on$1,250/moStandard rate. Everything included.
  • Up to 10 team users and 5 business phone lines
  • AI front desk, agreements and e-signature, deposits and installments, job tracking, inbox, website and lead capture, reports
  • Your own private instance, hosted in the US, exportable anytime
  • An assigned engineer for ongoing changes, US-hours support
  • 12-month agreement, renews monthly after

Usage-based costs (call minutes, messaging, payment processing) pass through at cost.

Business OS · Plus $1,750/mo

For firms with more people, more locations or more volume.

  • Up to 25 users and 15 lines
  • Multiple offices or brands on one system
  • Higher AI front desk volume
  • Integrations with your accounting or industry software

Same launch fee and launch rate.

Your data

Yours. Private. Portable.

One instance per client

Your system runs in its own environment on Google Cloud in the US. No client shares a database with another.

Export anytime

Every record, document and conversation can be exported in standard formats. If you leave, you take everything.

Every action attributed

Who changed what, and when, is recorded on every record. Useful for compliance, and for knowing what happened while you were out.

Questions

What people ask first.

Does this replace my accounting software?
No. QuickBooks, your trust accounting or your industry software stay where they are. We record deposits, installments and invoices on the client record and integrate or export to your books. Your accountant keeps working the way they do.
How do we get our existing data in?
You export what you have from spreadsheets or your current software into our intake template. Our engineers clean and load it during week one. Most firms spend under two hours on this.
What does the AI front desk actually do?
It answers inbound messages on WhatsApp, text and your website, in your voice, with the answers you approve. It qualifies the lead, offers appointment times from your calendar, books, and sends the intake form. It never quotes fees or terms you haven't approved, and it hands anything unusual to a person with the full transcript.
Who supports us after launch?
Your assigned engineer, during US business hours. Changes to stages, templates, reminders and reports are part of the subscription, not billed separately.
What if we want to leave?
After the first 12 months, the agreement renews monthly with 30 days' notice. You receive a full export of your data, documents and conversations.
Why is the first 90 days cheaper?
Because we haven't proved it to you yet. The launch rate covers the period where we're still tuning the system to how you work. Once it's carrying your business, it's priced like the hire it replaces, at a fraction of the cost.
Book a walkthrough

Bring your messiest process. We'll show you it running.

Thirty minutes. We'll walk through how a client moves through your business today and show you the same thing running on a system built for it.

Prefer email? Write to us and we'll reply within one business day.

solutions@emonics.com